GDIT

  • Systems Administrator

    Job Location USA-SC-Sumter
    Requisition ID
    2019-59850
    # of Openings
    1
    Job Function
    Information Technology
    Security Clearance Level
    Top Secret/SCI
    Full/Part Time
    Full Time
  • Job Description

    Responsible for identifying, troubleshooting and resolving problems encountered on various computer systems, printers, websites, and desktop applications. Provide technical support to end-users regarding computer hardware and software. Install, test, certify and troubleshoot networking cabling systems. Serve as customer contact on technical and service related problems. Identify/Install new releases, updates, or other changes to software and hardware. Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. Ability to work under limited supervision; performs additional duties as assigned.

    • Screens and manages trouble tickets based on SLA priorities
    • Installs, configures, and upgrades computer hardware and software.
    • Provides end-user software troubleshooting and support.
    • Provides phone and help-desk support for local and off-site users.
    • Analyzes customer needs to determine functional and cross-functional requirements.
    • Maintains current knowledge of relevant technologies as assigned.
    • Will create new user accounts, issue the accounts, and maintain the accounts.
    • Participates in special projects as required.

    Education

    Bachelor's Degree in a related IT field, or an equivalent combination of education and experience.

    Qualifications

    • 8+ years of related IT systems experience
    • Must have a Top Secret-SCI clearance
    • DoD 8570 IAT Level II or higher compliant required to start (i.e. Security+ CE or higher)
    • Microsoft Technology Associate (MTA) or Microsoft Certified Solutions Associate (MCSA) certifications (preferred)

    • ITIL of equivalent ITSM certifications (preferred)

     

    For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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