GDIT

  • Help Desk Technician - Secret Clearance - Shaw AFB, SC

    Job Location USA-SC-Shaw AFB
    Requisition ID
    2019-58146
    # of Openings
    1
    Job Function
    Information Technology
    Security Clearance Level
    Secret
    Full/Part Time
    Full Time
  • Job Description

    Help Desk Technician

    Shaw AFB

    Secret Clearance required

     

    General Dynamics is seeking an experience Help Desk Specialist or Technican to assist in supporting our Air Force Customer. Individual should have relevant experience and will need to demonstrate has the required skills and certifications helpful to performing tasks on the program.

     

    Tasks include:

     

    1. Provide installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Monitor and respond to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.

     

    2. Install and configure applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).

     

    3. Provide software and system troubleshooting and support.

     

    4. Provide technical support and training to end-users.

     

    5. May provide guidance and work leadership to less-experienced technicians.

     

    6. Maintain current knowledge of relevant technology as assigned.

     

    7. Participate in special projects as required.

    Education

    Associate's Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

    Qualifications

    3-5 years of directly related experience supporting information systems operations.

     

    Must have the following certifications:

     

    - DoD 8570 Level 1 or higher

     

    - Microsoft Certified Solution Associate (MCSA) (Equivalent or higher level accepted).  If no current MCSA the candidate must obtain certifiation within 6 months from date of hire.

     

    - ITILv3 Certification

     

    As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.

     

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

     

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