With minimal supervision, the Systems Administrator – Associate, supports all Command and Control Mission Systems (C2MS), their associated software, hardware, configurations, and architectures as listed as part of the Specialized Automated Mission Suite (SAMS). Installs, configures, tests and maintains; server-based systems on multiple enclaves, distributed applications, storage area network devices, messaging applications, and monitors items required to ensure functionality of systems in garrison and at deployed locations. Accomplishes system-wide backups and data recovery to ensure continued operations. Perform troubleshooting, fault isolation, root cause analysis, and provide corrective actions with validation of system operability. Utilizes enterprise tools to apply security patches and updates to include Information Assurance Vulnerability Assessments (IAVA), Time Compliance Network Orders (TCNO) and Time Compliance Technical Orders (TCTO). Documents processes, incidents, changes, Authorized Service Interruptions (ASI), and submits reports in response to unscheduled outages. Provides data for leadership Courses of Action decision briefings to address issues, projects, identified risks, implementation plans, and roll back plans. Performs account lifecycle management to include creation, modification, and deletion of user accounts and system access. Maintains baseline configurations and performs approved modifications. Documents work accomplished in the trouble ticket system, create records in a problem management or knowledge management database, and coordinate priorities with numerous functional areas to ensure timely completion. Provides training and guidance to less advanced administrators as appropriate. Applicants must have customer service skills which include the ability to meet goals in a timely manner, while being action-oriented, taking ownership, managing their time wisely and working effectively both independently and in a team environment.
Knowledge, Skills and Abilities
Exposure to, or work within a Cloud environment a plus.
Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
2-5 years of directly related experience in systems administration and analysis.
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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