GDIT

  • Client Support Configuration Manager

    Job Location USA-NC-Fayetteville
    Requisition ID
    2018-42949
    # of Openings
    1
    Job Function
    Information Technology
    Security Clearance Level
    Secret
    Full/Part Time
    Full Time
  • Job Description

    Responsibilities

     

    Responsible for the installation, configuration and troubleshooting of personal computers and related IT equipment. Management of client workstation configuration including operating systems, COTS, GOTS and in-house applications. Performs intense troubleshooting and problem resolution for multiple locations and networks. Support both classified and unclassified networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral, hardware and network issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.

     

    Knowledge, Skills and Abilities

     

    • MS Windows 7/8/10 Operating Systems
    • Microsoft Office / Outlook 2013 or 2016
    • Good communications skills; shows tact, effective listening skills and follow through
    • Detail oriented and organized
    • Solid troubleshooting skills
    • CompTIA Security + Certification required within 90 days of hire for DoD 8570 Compliance

    Desired

    • CompTIA A + and Net + Certifications preferred
    • ITIL V3 Foundations Certification desired
    • Help Desk Institute (HDI) Certification a plus
    • Prior experience providing IT support to customers in the Military &/or Medical fields

    Education

    Bachelors Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.

    Qualifications

    5-8 years of directly related experience in systems administration and analysis.

     
     

    As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

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