Responsible for TO management, contractor service delivery oversight, and contractor personnel supporting the delivery of Information Technology (IT) Services. Responsible for the coordination and supervision of technical, administrative, and operational management of assigned projects. Provides direction for specific tasks or functions related to customer IT requirements. Ensures all activities are carried out in accordance with program Performance Work Statement and or specific objectives. Responsible for day-to-day coordination and administration of tasks by ensuring quality, productivity standards, and customer processes are followed and maintained while meeting client schedules. Coordinates with other contract and subcontract personnel to ensure work moves smoothly from one functional area to another. Works with the Program Management Office and client to develop IT Service Management plans and directs Subject Matter Experts and IT professionals in accomplishing project objectives. Maintains record of changes in instructions and ensures all team members are informed of changes. Executes, assigns, and reviews subordinates performance and writes appraisals. Ensures completion of administrative reporting (e.g., daily statistics, logs, task narratives, monthly reports). Responds to client requests and questions. Assists with writing processes, manuals and other documentation. Responsible for status and task management reports for area of responsibility.
1. Bachelors Degree in a related business or technical discipline, or the equivalent combination of education, technical training, or work/military experience.
2. Professional certification (PMP) preferred.
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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