• Psychological/Mental Health Technician

    Job Location USA-VA-Norfolk
    Requisition ID
    # of Openings
    Job Function
    Medical Support
    Security Clearance Level
    Full/Part Time
    Full Time
  • Job Description

    General Dynamics Health Solutions/ ARMA has an opening supporting the DOD Human Performance and Behavioral Health Services. 


    GD Health Solutions/ARMA have an exciting opportunity for individuals who are interested in supporting warriors with increased combat effectiveness, resiliency to show a measurable reduction in down time and create optimal performance on the targets. Additionally, this position will help to support and build stable families and support systems.


    The contractor shall assist with the management and treatment of outpatient behavioral health activities. The Psychiatric/Mental Health Technician is primarily responsible, under the supervision of a licensed psychiatrist, social worker, psychiatric nurse or psychologist, for providing a wide range of behavioral health interventions from prevention to treatment to individuals and who assigns work by defining objectives, priorities, and deadlines, and provides guidance on assignments that do not have clear precedents. Under the supervision of a credentialed provider, the contractor shall conduct intakes, assist with care and treatment of psychiatric, drug and alcohol patients, and counsel clients/patients with personal, behavioral or psychological problems.


    The contractor shall accomplish work on a substantially independent basis, performing a full range of standard and nonstandard work assignments and resolving a variety of non-recurring problems encountered on own initiative. Extensive guidelines are available; however, the contractor must use judgment in locating and selecting the most appropriate guideline for application to the work situation at hand. Unusual matters which may not be specifically covered by policy statements or published regulations shall be referred to the Government supervisor.  The contractor shall observe patients to detect behavior patterns and reports observations to licensed behavioral health staff.  The contractor leads prescribed individual or group therapy sessions as part of specific therapeutic procedures under the guidance of a licensed mental health professional. As needed, the contractor shall complete initial intake interviews and complete required forms for new patients on behalf of the licensed mental health provider.


    Depending on the location and type of assignment, the contractor may be required to perform one or more of the following tasks:


    • Conduct intake interviews under the supervision of a licensed mental health professional
    • Administers psychological tests, compiles data and prepares reports for psychological testing under the supervision of a licensed psychologist.
    • Administer psychophysiological tests and assessments under the supervision of a licensed medical/mental health professional
    • Populate and maintain a computerized database which will contain the listing of all units within the HQ organization and identify the number of service members assigned to each unit/Directorate in order to compile monthly training statistics.
    • Prepare daily correspondence (i.e., training agendas, meeting agendas, purchase orders, clinical appointments).
    • Collect and maintain monthly statistical data assigned work place.
    • Prepare and maintain attendance rosters and statistical data for all active duty personnel who attended Social Work/Behavioral Health services.
    • Assist in developing program operating instructions and works with providers, to uncover inefficiencies and makes recommendations for corrective action.
    • Make comparison reviews, to include office time sheets, to ensure program operations are managed within budget.
    • Be responsible for the development and implementation of appointment templates for clinical providers.
    • Place physical maintenance work orders and maintain hand receipts for physical property and inventory. Ensure proper supply stock levels and reorder as necessary including specialized behavioral health forms and tests.
    • Duties also involve assisting or independently gathering data for various presentations such as process improvements initiatives, longitudinal statistical tracking, hospitalizations, and discharges. Manipulates data and presents it using off the shelf software applications. Provide information via telephone and in person to the members of the Command, the professional staff, civilian and military personnel in response to inquiries regarding appointments.
    • Interface frequently with the Command’s family support organizations.
    • Maintain competency folders in accordance with program policy.
    • Coordinate attendance and agenda at Case Review Committee with military and civilian agencies.
    • Coordinate and reserve meeting location, verifies attendance and prepares current and tentative following weeks agenda.
    • Prepare open and closed case reports for required special handling of outpatient medical records in accordance with regulations.
    • Maintain a resource library for use by professional staff and customers. Library materials are selected with the intent of providing knowledge, ideas and support to practitioners in the fields of education, clinical social work and family studies.
    • Provide services to families desiring information on healthy family life and parenting skills.


    The contractor shall possess an associate degree or commensurate level of training, e.g. military mental health technician, for a psychiatric technician or mental health program assistant. Education requirement may be met by military or comparable training. If military trained, the individual’s specialty must be as a mental health technician / specialist.  


    The contractor shall possess an associate degree or commensurate level of training, e.g. military mental health technician, for a psychiatric technician or mental health program assistant. Education requirement may be met by military or comparable training. If military trained, the individual’s specialty must be as a mental health technician / specialist.  Applicable psychiatric technicians’ training shall include a sound foundation / basis to psychology and/or social work and they are well prepared for the types of individuals and potential illnesses that they will likely deal with. This training shall also address the basics of conflict management and how to de-escalate crisis situations and individuals who are agitated, violent or potentially violent and/or suicidal. The contractor shall have no less than 3 years’ experience as a psychiatric technician.  The contractor shall be trained to intervene and, when required, to restrain violent or potentially violent or suicidal patients by verbal or physical means.

    All HCPs shall have and maintain current certification in Basic Cardiac Life Support (BCLS) as certified by the American Heart Association. Documentation of such training shall be provided to the COR. The front and back of the BCLS shall be provided to the Credentialing Department of the MTF they are credentialed through.


    Position requires an active SECRET clearace.


    As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.






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