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Administrator, Systems

Administrator, Systems

Requisition ID 
2017-32300
# of Openings 
1
Job Location 
USA-NC-Fayetteville
Job Function 
Information Technology
Security Clearance Level 
Top Secret/SCI
Full/Part Time 
Full Time

More information about this job

Job Description

ARMA Global is seeking a self-starter Systems Administrator that performs work in a small team capacity that can support a dynamic Special Operations customer responsible for the following: Responsible for identifying, troubleshooting and resolving problems encountered on various computer systems, printers, websites, and desktop applications. Provide technical support to end-users regarding computer hardware and software. Install, test, certify and troubleshoot networking cabling systems. Serve as customer contact on technical and service related problems. Identify/Install new releases, updates, or other changes to software and hardware. Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. Ability to work under limited supervision; performs additional duties as assigned. If you have a passion for assisting in the transformation of a Special Operations IT environment with the latest technology and looking for an exciting opportunity, we look forward to hearing from you

Education

Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications

REQUIRED SKILLS:

  • 2-4 years of directly related experience supporting help desk operations
  • Security Plus CE required (8570.01M)
  • CE (Computer Environment) certification (Windows 7, Windows 10)
  • Requires a good working knowledge of information systems operations
  • Must be able to effectively conduct and interpret tests, and troubleshoot solutions
  • Detail oriented and organized; able to understand information systems and ensure accuracy of work
  • Strong desktop troubleshooting skills
  • Applies advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions

 

DESIRED SKILLS:

  • SOF support experience
  • MCSA Server 2012
  • Screens and manages trouble tickets based on SLA priorities
  • Installs, configures, and upgrades computer hardware and software.
  • Provides end-user software troubleshooting and support.
  • Provides phone and help-desk support for local and off-site users.
  • Analyzes customer needs to determine functional and cross-functional requirements.
  • Maintains current knowledge of relevant technologies as assigned.
  • Participates in special projects as required.
  • The ability to create new user accounts, issue the accounts, and maintain the accounts

 

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

 

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