Information Technology Managers require a technical background, business acumen and people-management skills. Because they direct the work of other employees, candidates require strong interpersonal and communication abilities. Analytical thinking also is very important, as this position often involves problem resolution and process development. In addition, a strong customer service orientation is a must because Information Technology Managers often serve as the final escalation point for high-visibility troubleshooting.
Typical duties include:
Educational Requirements: A Bachelor’s Degree from an accredited college or university in an IT-related field. Candidates may not substitute experience for education for this position.
Certification Requirements: PMI PMP
Experience Requirements: At least five years of experience with the specific types of business systems, hardware and networking services utilized by the Government is required. Demonstrated leadership also is required.
Software Powered by iCIMS